Refund Policy

Refund During Cancellation Period: The school shall refund 100% of the amount paid less a reasonable deposit or application fee not to exceed $100.00, if notice is made before or on the first day of residential instruction. For online only classes, once a password has been issued, the class and/or lesson is accepted and NO refund will apply.

Distance and Online Education Programs

Upon acceptance into the training, you will be issued a password and student identification number by email so you may access the class. There will be no refunds on any session after a password is issued for any online class. California College of Natural Medicine’s web site is located at

The student shall have the right to cancel the agreement and receive a full refund pursuant to section 71750 before the first lesson and materials are received. Cancellation is effective on the date written notice of cancellation is sent. The institution shall make the refund pursuant to section 71750. If the institution sent the first lesson and materials before an effective cancellation notice was received, the institution shall make a refund within 45 days after the student’s return of the materials.

An institution shall transmit all of the lessons and other materials to the student if the student: (A) has fully paid for the educational program; and (B) after having received the first lesson and initial materials, requests in writing that all of the material be sent.

If an institution transmits the balance of the material as the student requests, the institution shall remain obligated to provide the other educational services it agreed to provide, such as responses to student inquiries, student and faculty interaction, and evaluation and comment on lessons submitted by the student, but shall not be obligated to pay any refund after all of the lessons and material are transmitted.

The enrollment agreement shall disclose the institutions and student’s rights and duties under this section.

Note: Authority cited: Sections 94803, 94877, and 94885, Education Code. Reference: Sections 94885, Education Code.

Refund After Cancellation Period: If a student withdraws from a course after the cancellation period, the student is entitled to only a partial refund. The refund policy is pro rata to the 60 percent point of the course. The formula is as follows:

Total Amount Actually Paid for Lessons taken

minus the Registration Fee = Adjusted Amount

(Includes all fees and instruction, but no equipment)

Adjusted Amount X Lessons not received but for which the stu dent has paid = Final Refund Amount

All refunds will be paid within 30 days of cancellation or withdrawal.

Cancellation Refund Example:

A student enrolls in the Naturopathic Practitioner Program and pays total tuition including a $100 registration fee. The student cancels on the first day of class. The student’s refund would be total tuition minus the $100.00 registration fee. The $100.00 registration fee is non-refundable.

Withdrawal Refund Example:

A student enrolls in any program and pays the full tuition, including a $100 non-refundable registration fee. The student withdraws after completing 75 percent of the course. The student would not receive a refund, because he or she has completed over 60 percent of the program. On the other hand, if the student has paid total tuition (including the $100.00 registration fee) completes 50% of the training and wants to withdraw from the training – they would receive a refund for the lessons that they did not take or receive a password for. All cancellations and requests for refunds must be submitted to the school office in writing.

Student Tuition Recovery Fund

The Students Tuition Recovery Fund (“STRF”) was established by the Legislature to protect any California resident who attends a private postsecondary institution from losing money if they prepaid tuition and suffer a financial loss as a result of the school closing, failing to live up to its enrollment agreement, or refusing to pay a court judgment.

To be eligible for STRF, you must be a California resident and reside in California at the time the enrollment agreement is signed or when you receive lessons at a California mailing address from an approved institution offering correspondence instruction. Students who are temporarily residing in California for the sole purpose of pursuing an education, specifically those who hold student visas, are not considered California residents for this purpose.

To qualify for STRF reimbursement you must file a STRF application within one year of receiving notice from the Bureau that the school is closed. If you do not receive notice from the Bureau, you have four years from the date of closure to file a STRF application. If a judgment is obtained you must file a STRF application within two years of the final judgment. It is important that you keep copies of the enrollment agreement, financial aid papers, receipts or any other information that documents the moneys paid to the school. Questions regarding the STRF may be directed to the principal office of the Bureau which is located at 1625 North Market Blvd., Suite S-202, Sacramento, California, 95834; and the mailing address is P.O. Box 980818, West Sacramento, CA 95798-0818.

Student Complaints

Theresa Dale, Chief Academic Officer, and Chief Executive Officer will be responsible for resolving any student complaint. You may email Theresa Dale at Otherwise, students who have questions or problems concerning this school should contact the Bureau for Private Postsecondary Education, P.O. Box 980818, West Sacramento, CA 95798-0818.

Notice of Nondiscriminatory Policy as to Students

The California College of Natural medicine admits students of any race, color, national and ethnic origin to all the rights, privileges, programs and activities generally accorded or made available to students at the school. It does not discriminate on the basis of race, color, national or ethnic origin in administration of its educational policies, admissions policies, scholarship and loan programs, and athletic and other school-administered programs.

Job Assistance Program

The California College of Natural Medicine does not promise students employment in this field. However, the institution does intend to promote the services offered by all graduates by offering referrals to inquiries.

Student Conduct

A student who does not behave in a professional manner in class will be suspended. If the student does not correct the situation, he or she will be dismissed.

Student Services

CCNM offers academic counseling at no charge, provided through email or a phone appointment with our Chief Academic Officer.

Rules of Operation

The institution will remain in operation as long as the citizens of the State of California and of the United States demonstrate a need and growing desire to pursue self-development. Students from all communities will be served without as to color, race, or creed. Any student who wants to serve their community will have an opportunity to do so by graduating from a vocational training, which earned them a specific vocational title.

The institution will maintain records for at least five years. The institution does not provide English as a second language instruction nor does it provide visa services. The institution does not provide any program in any language other than English.

All students are required to have English language proficiency and if the student is from another country we need a document of proficiency such as the Test of English as a Foreign Language (TOEFL) in order to be accepted.

Contact Information

Phone: 800 421 5027

Fax: (928) 496-2050

Information and registration: